Hackney Community Law Centre

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Welfare Benefits

The Law Centre offers a specialist welfare benefits service to people living or working in Hackney only.


We can advise and assist you to understand the complex process of claiming benefits.


Where appropriate, we may be able to represent you at the First Tier Tribunal.


We offer initial advice through our telephone advice line and we provide advice about some of the following issues that arise:


  • I have received a letter saying my benefit has stopped – what can I do?
  • I have been asked to attend a medical by the DWP – what advice can you give?
  • I have been told I am fit to work – What can I do?
  • I have been told I have been paid too much benefit in the past. Do I have to pay it back?
  • My application for Disability Living Allowance has been refused. How can I challenge this?
  • My daughter has asthma is there any financial help I can get?
  • The bailiffs have wrote to me and said they are coming to remove my household goods – can they do this?


In April 2013, the Government made major changes to the welfare benefits scheme.  There were several changes and the impact upon you will depend on your personal circumstances. Read more about the changes HERE.


Please also find some helpful information on how Universal Credit will affect people subject to the Spare Room Subsidy ('the bedroom tax') HERE.


You can call the advice line on Monday to Wednesday 10am-12pm on 0208 985 5236 and press option 3.


Please note our services are in high demand and we may not be able to answer all calls.

if you are unable to get through, please email us at admin@hclc.org.uk. Please provide full name, postcode and full details of your housing matter.


We will aim to respond to your enquiry as soon as we can.


You can also complete the legal enquiry form on the contact us section. 






Telephone Advice Line

Monday  to Wednesday

10am to 12pm

0208 985 5236

option 1 - Housing

option 2 - Immigration/Asylum

option 3 - Welfare Benefits